Your privacy is respected and RSM Silks Online is committed to safeguarding your personal information. Over the course of your customer journey, shopping on, you might be asked to disclose information including but not limited to your name, residential and email address, cellphone or residential number, billing information, including your credit or debit card details, and other information required to process your purchase and payment. This information will only be used to help us provide the best customer service, whether it is keeping you updated with specialsthrough our newsletters or delivering products.

Information pertaining to the URL of the website that directed you to, your IP address, domain types like .com, .in, .uk etc., your country of residence, the pages browsed on our website and the advertisements clicked on is automatically collected, even from members who are not registered with us. However, we do not and will not, in the future, use this information for any personal endeavours and they are simply used to improve your shopping experience on our website.

On completing a purchase on, you will be directed to a highly secure payment page, where you will be asked to submit your credit/ debit card details and/ or payment information. The transactions take place on the servers of service providers, such as HDFC or PayPal. Once a transaction is complete, all payment information, social security numbers and financial information will not be recorded on our server.


A cookie refers to information that is recorded on the hard drive of your personal computer or web browser.

Cookies are used by https://www.rsmsilksonline.comto optimize the shopping experience, especially for members who repeatedly visit our websites. Your settings, the products in your shopping cart, a history of your purchases, and other relevant information fall in this category. Most of the popular browsers, such as Google Chrome, Firefox, Internet Explorer and Safari are programmed to accept cookies automatically, but these settings can be altered according to personal preference, on your browser.


The information stated in the aforementioned privacy policy is only applicable to our website and not to any offline purchasing processes. Please make sure to read through the information in the Terms and Conditions section pertaining to the use, disclaimers and limitations of liability that governs the use of our website. This page will reflect any changes made to our Privacy Policy in the future.By mere use of the RSM Silks Online, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.